Terms & Conditions

Last Updated: 12 September 2026

Welcome to Glanut. These Terms & Conditions apply when you visit or make a purchase from Glanut.in.

By using our website or placing an order with us, you agree to the terms described below. Please read them before making a purchase.

1. About Glanut

Glanut is an online store offering dry fruits, nuts and related food products.

For questions regarding these Terms & Conditions, orders or our services, please contact us through the details provided on our Contact Us page.

2. Products

We make reasonable efforts to ensure that product descriptions, images, pack sizes, ingredients, pricing and other information displayed on our website are accurate.

However, product packaging, appearance or information may occasionally vary due to packaging updates or other operational changes.

Please read the product information and packaging carefully before consumption, particularly if you have any food allergies or dietary restrictions.

3. Pricing

All product prices will be displayed on the website at the time of purchase.

Prices, discounts and promotional offers may change from time to time without prior notice.

The price applicable to your order will be the price displayed during checkout when you place the order, subject to correction of obvious errors.

Any applicable taxes and delivery charges will be displayed as required during the purchase process.

4. Orders

Once you place an order, you should receive an order confirmation through the contact details provided during checkout.

Receiving an order confirmation does not prevent us from cancelling an order in circumstances such as:

• Product being unavailable
• Incorrect pricing or product information
• Payment failure
• Incorrect or incomplete delivery information
• Suspected fraudulent or unauthorised transactions
• Circumstances where we are unable to fulfil the order

If we cancel a prepaid order after successful payment, any eligible refund will be processed in accordance with our Cancellation & Refund Policy.

5. Payments

Payments may be processed through third-party payment service providers available on our website.

Depending on availability, customers may be able to pay using methods such as UPI, credit cards, debit cards, net banking or other supported payment methods.

Glanut does not directly store complete card or banking credentials processed by the payment provider.

If money is deducted but your order is not successfully created, please contact us with the transaction details so that we can investigate the payment status.

6. Shipping & Delivery

Orders will be delivered to the address provided by the customer during checkout.

Delivery availability and timelines may vary depending on the customer's location, product availability, courier serviceability and other operational factors.

Any estimated delivery timeline is an estimate and may be affected by circumstances outside our reasonable control.

Please refer to our Shipping & Delivery Policy for complete information.

7. Cancellation, Returns & Refunds

As Glanut sells food products, cancellation, return, replacement and refund eligibility may be subject to specific conditions.

Issues involving products that are damaged, incorrect, expired, tampered with or otherwise eligible under our policy should be reported within the period specified in our Cancellation & Refund Policy.

Please refer to the Cancellation & Refund Policy before placing your order.

8. Promotions & Discount Codes

From time to time, Glanut may offer discounts, promotional codes, bundles or other offers.

Promotions may have specific validity periods and eligibility conditions.

Unless otherwise stated, promotional offers cannot be exchanged for cash. Glanut may withdraw or modify an offer where permitted, including in cases of misuse, technical error or fraud.

9. Customer Information

You are responsible for providing accurate information when placing an order, including your:

Name, mobile number, email address, delivery address and PIN code.

We may not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

10. Website Use

You agree not to misuse Glanut.in or attempt to interfere with its normal operation.

You must not use the website for fraudulent, unlawful or unauthorised activities, attempt to gain unauthorised access to the website, or use automated methods to interfere with our services.

11. Intellectual Property

Unless otherwise stated, the Glanut name, logo, website content, graphics, product photographs, designs and other brand materials belong to Glanut or are used with appropriate permission.

They may not be copied, reproduced or commercially used without permission from the respective rights holder.

12. Third-Party Services

Our website may use third-party services for functions such as payments, shipping, analytics and ecommerce technology.

Those third parties may have their own terms and privacy practices. Your use of certain services may therefore also be subject to their applicable terms.

13. Privacy

We respect the privacy of our customers and handle personal information in accordance with our Privacy Policy and applicable law.

Please review our Privacy Policy to understand how information may be collected, used and shared.

14. Limitation of Liability

To the extent permitted by applicable law, Glanut will not be responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable Indian law.

15. Changes to These Terms

We may update these Terms & Conditions when required due to changes in our services, operations or applicable requirements.

The latest version will be published on this page with an updated date.

16. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes will be handled in accordance with applicable Indian laws and the jurisdiction legally applicable to the business and transaction.

17. Contact Us

For questions about an order, payment, product or these Terms & Conditions, please contact:

Glanut
Email: support@glanut.in
Customer Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM